WC White Tee

West Coast Photography - 30-Day Return Policy

At West Coast Photography, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied with your order, we offer a hassle-free 30-day return policy.

Terms and Conditions:

• Eligibility: To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

• Time Frame: You have 30 calendar days from the date of purchase to initiate a return.

• Return Process:

  • Contact our customer service team at customer-service@westcoastphotography.com to request a Return Authorization (RA) number.
  • Clearly mark the RA number on the outside of the package.
  • Ship the item(s) back to us using a trackable and insured shipping method.

• Refund: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original method of payment.

• Return Shipping: Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product.

• Exclusions: Personalized or customized items may not be eligible for return unless they are defective or damaged upon receipt.

• Damaged or Defective Items: In the rare event that you receive a damaged or defective item, please contact us immediately, and we will arrange for a replacement or refund.

West Coast Photography reserves the right to refuse returns that do not meet the above criteria. We strive to make the return process as straightforward as possible to ensure your satisfaction with our products. Thank you for choosing West Coast Photography.

If you have any questions or concerns, please contact our customer service team at customer-service@westcoastphotography.com.

Shipping Information for West Coast Photography

At West Coast Photography, we understand the excitement of receiving your carefully chosen photographic treasures promptly and in pristine condition. Our commitment is to ensure a seamless and reliable shipping experience for our valued customers. Please take a moment to review our shipping information:

Processing Time: Orders are typically processed within 1-2 business days after payment is confirmed. During peak seasons or promotional periods, processing times may vary, and we appreciate your patience.

Shipping Methods: We offer a range of shipping options to cater to your needs. The available methods include standard shipping, expedited shipping, and express shipping. You can select your preferred shipping method during the checkout process.

Shipping Rates: Shipping rates are calculated based on the weight of your order and the destination. You can view the shipping costs before finalizing your purchase during the checkout process. We strive to provide competitive and transparent shipping rates.

Domestic and International Shipping: West Coast Photography proudly serves customers both domestically and internationally. We partner with reliable carriers to ensure your order reaches you no matter where you are located. Please note that international shipping may be subject to customs duties and taxes, which are the responsibility of the customer.

Order Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment in real-time. If you have an account with us, you can also log in to track your order on our website.

Shipping Destinations: We currently ship to a wide range of destinations, and we are continuously expanding our reach. If you encounter any issues with shipping to your location, please contact our customer support team, and we will do our best to assist you.

Shipping Damage or Issues: In the rare event that your order arrives damaged or if you experience any issues with your shipment, please contact our customer support team immediately. We will work swiftly to resolve the matter and ensure your satisfaction.

Contact Us: If you have any questions or concerns regarding your order, shipping, or any other inquiries, our dedicated customer support team is here to assist you

Thank you for choosing West Coast Photography. We appreciate your trust and look forward to delivering exceptional photographic products to your doorstep.